Job Title: Customer Support
Salary Package: 10000 – 30000 a Month
Work Exp: 0 – 1 years
Company Name: Pearl Organisation
Job Location: Dehra Dun, Uttarakhand
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi
Job Info –
- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
- Maintain an updated knowledge of the organization’s products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
